Dear customer,

The European Union has created a website to support consumers in submitting their complaints about any dispute in which they are involved. In this context, we have all the information so that you can exercise your right to complain to an official, third-party entity that is impartial to the process, which will help you resolve the dispute in question. So, if you are dissatisfied with the solution we presented to resolve the situation, you can access this official website and expose your objection.

Alternative Resolution Entities in case of Disputes:

In accordance with Law n.144/2015, of September 8, 2015, we have disclosed all Entities for Alternative Dispute Resolution that can be contacted in the event of a conflict in any service referenced on this website.